Contact information

Last updated: September 1, 2026

Novus Modern is an online home and lifestyle store serving eligible customers in the contiguous United States. The storefront is hosted using Shopify.

Customer support

Email: support@novusmodern.com

Website: novusmodern.com

Response time: We aim to respond within 1-2 business days, Monday through Friday, excluding applicable public holidays.

Order and return inquiries

Include your order number in messages concerning an order. Returns require authorization before shipment.

Do not send a return to the address shown on the original package or to the mailing address below unless our support team specifically instructs you to do so.

Business contact

Customer-facing business name: Novus Modern

Service area: 48 contiguous U.S. states and the District of Columbia

Business mailing address:
1317 Edgewater Dr #7248
Orlando, FL 32804
United States

This is a commercial mail-receiving address only. It is not a retail storefront, warehouse, pickup point, or return center.

Copyright and trademarks

Unless otherwise stated, original Novus Modern website content is protected by applicable copyright and intellectual-property laws. Product names, manufacturer names, and third-party trademarks belong to their respective owners.

Consumer rights

Nothing in this notice, the Terms of Service, or another store policy is intended to exclude or restrict a consumer right that cannot lawfully be waived.